Privacy Policy

1. Overview

This policy explains what information Burning Bridges AI ("we", "us") collects when you use the site, how we use it and what choices you have. We only collect what we need to run the Service.

2. Information we collect

• Account information. Your name, email address and, if you register with a password, a securely hashed version of it. If you sign in with Google, we receive your name, email address and profile picture from Google.
• Photos and videos. The photos you upload and the videos generated from them.
• Purchase information. The packs you buy, the amount and the status of the payment. Card details are entered with our payment provider and are never stored by us.
• Usage and device information. Basic technical data such as IP address, browser type, pages visited and error logs, used to keep the site secure and working.
• Messages. The information you send us through the contact form.

3. How we use information

We use your information to:

• create and manage your account and sign you in;
• generate, store and deliver your videos;
• process payments, keep track of your credits and prevent fraud or abuse;
• answer your messages and send essential service emails, such as a password reset;
• maintain, secure and improve the Service.

We do not sell your personal information.

4. Photos and generated videos

Your photos are used only to create the video you requested. We keep uploaded photos and generated videos for as long as needed to deliver the result and let you download it, and then delete them. You can ask us to delete your content sooner through the contact page.

5. Service providers

We rely on trusted providers to operate the Service, including cloud hosting and storage, AI video generation, payment processing, email delivery and privacy-friendly analytics (Plausible). They receive only the information needed to do their job and are required to protect it.

6. Cookies

We use a small number of cookies to keep you signed in and to remember basic preferences. See the Cookie Policy for details.

7. Your choices

You can update your name and profile picture in your account settings, change your password, or delete your account. You can also contact us to ask for access to, correction of or deletion of your personal information. Where the law gives you additional rights, we will honour them.

8. Security

We use reasonable technical and organisational measures to protect your information. No online service can be completely secure, so please use a strong, unique password.

9. Children

The Service is not intended for children, and we do not knowingly collect information from them. If you believe a child has given us information, contact us and we will delete it.

10. Changes

We may update this policy from time to time. The date at the top shows the latest version.

11. Contact

For privacy questions, use the contact page.